Last updated: 13 August 2026
META TAX ACCOUNTANTS PTY LTD (“Meta Tax”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit or use our website, https://metatax.com.au or otherwise interact with us.
Interpretation and Definitions
Interpretation
The words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of our Service, where applicable.
- Company means META TAX ACCOUNTANTS PTY LTD, also referred to as “Meta Tax”, “we”, “us” or “our”.
- Cookies means small files placed on your computer, mobile device or other device by a website that store information about your browsing activity and preferences.
- Country refers to Victoria, Australia.
- Device means any device capable of accessing the Service, including a computer, mobile phone, tablet or other internet-enabled device.
- Personal Data or Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
- Service refers to our Website and related services.
- Service Provider means any third-party individual or organisation that processes information on behalf of the Company to facilitate, support, analyse or improve our Service.
- Usage Data means information collected automatically through the use of the Service or generated by the Service infrastructure, such as page visit duration, browser information and technical data.
- Website refers to Meta Tax, accessible at https://metatax.com.au
- You means the individual accessing or using our Service, or the company or other legal entity on behalf of which that individual is accessing or using the Service, where applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When you use our Service or contact us, we may ask you to provide certain personal information that enables us to contact you, provide our services, respond to enquiries or otherwise communicate with you.
Depending on how you interact with us, this information may include:
- First name and last name
- Email address
- Phone number
- Residential or business address
- State or territory
- Suburb and postcode
- Information contained in enquiries or communications you send to us
- Information required to provide accounting, taxation or business advisory services
- Information you voluntarily provide through forms, consultations or other interactions with us
- Usage Data
Where necessary to provide professional accounting or taxation services, we may also collect information relating to your financial, employment, business or tax affairs. We will only collect such information where it is reasonably necessary for the services we provide or where otherwise permitted or required by law.
Usage Data
Usage Data is collected automatically when you use our Service.
Usage Data may include your Device’s Internet Protocol address (IP address), browser type and version, operating system, the pages of our Website that you visit, the date and time of your visit, the time spent on pages, referring website information, device identifiers and other diagnostic information.
When you access our Service through a mobile device, we may automatically collect certain technical information, including the type of mobile device, mobile operating system, mobile browser type, IP address, unique device identifiers and other diagnostic information.
We may also collect information that your browser sends whenever you visit or interact with our Website.
Tracking Technologies and Cookies
We use cookies and similar technologies to improve the functionality, security and performance of our Website and to understand how visitors use our Service.
These technologies may include cookies, pixels, tags, scripts and similar technologies.
Cookies or Browser Cookies
A cookie is a small file placed on your Device. You can configure your browser to refuse cookies or notify you when a cookie is being used. However, disabling cookies may affect certain features or functionality of our Website.
We may use the following types of cookies:
- Necessary or Essential Cookies: These cookies are required for certain Website functions, security features and basic functionality.
- Cookies Policy or Notice Acceptance Cookies: These cookies may remember whether you have accepted or acknowledged our cookie notice.
- Functionality Cookies: These cookies allow the Website to remember choices you make, such as preferences, where applicable, to provide a more convenient experience.
- Analytics or Performance Cookies: Where used, these cookies help us understand how visitors interact with our Website so that we can analyse and improve its performance.
Cookies may be either Session Cookies, which are deleted when you close your browser, or Persistent Cookies, which remain on your Device for a specified period or until you delete them.
You can manage or disable cookies through your browser settings. Depending on your settings, some Website features may not function correctly.
Use of Your Personal Data
META TAX ACCOUNTANTS PTY LTD may use your Personal Data for purposes including:
- Providing and maintaining our Service: To operate, maintain, monitor and improve our Website and services.
- Responding to enquiries: To respond to enquiries, consultation requests, contact forms and other communications you send to us.
- Providing professional services: To provide accounting, taxation, business advisory and related services that you request from us.
- Managing client relationships: To communicate with you, manage appointments, maintain client records and administer our relationship with you.
- Contacting you: To contact you by email, telephone, SMS or other appropriate electronic means regarding your enquiries, requested services, appointments, account or other relevant communications.
- Marketing and promotional communications: Where permitted by law and where applicable, to provide information about our services, offers, updates or other communications that may be relevant to you. You may opt out of marketing communications at any time.
- Improving our Website and services: To analyse Website usage, identify trends, improve our services, assess the effectiveness of marketing activities and improve user experience.
- Legal and regulatory compliance: To comply with applicable Australian laws, regulations, professional obligations, taxation requirements and lawful requests from government authorities or regulators.
- Protecting our business: To detect, prevent or investigate fraud, security incidents, misuse, unlawful activity or other risks.
- Business transactions: Where reasonably necessary in connection with a proposed or actual merger, acquisition, restructuring, sale or transfer of all or part of our business or assets.
- Other purposes with your consent: Where you have provided consent for us to use your information for a particular purpose.
We will generally only use personal information for the purpose for which it was collected, for a related purpose that you would reasonably expect, or where otherwise permitted or required by applicable law.
Disclosure of Your Personal Data
We may disclose Personal Data where reasonably necessary for the purposes described in this Privacy Policy.
Depending on the circumstances, information may be disclosed to:
- Service Providers: Third-party providers who assist us with website hosting, technology, communications, analytics, administration, professional services or other business functions.
- Professional advisers: Accountants, lawyers, auditors, consultants or other professional advisers where reasonably necessary.
- Government authorities and regulators: Where disclosure is required or authorised by law, including relevant taxation and regulatory authorities.
- Business partners: Where necessary to provide a service you have requested or where otherwise permitted by law.
- Related entities or affiliates: Where applicable and where reasonably necessary for legitimate business purposes.
- Business transaction parties: In connection with a proposed or completed merger, acquisition, financing, restructuring, sale or transfer of our business or assets.
- Other parties with your consent: Where you have expressly consented to the disclosure.
We do not sell your personal information.
Retention of Your Personal Data
We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and client records, comply with legal and regulatory obligations, resolve disputes and enforce our agreements.
Because Meta Tax provides accounting and taxation services, certain records may be required to be retained for periods prescribed by Australian taxation, corporate, professional or other applicable laws and regulations.
Usage Data is generally retained for a shorter period unless it is required for security, fraud prevention, service improvement or legal compliance.
When Personal Data is no longer required and there is no legal or regulatory requirement to retain it, we will take reasonable steps to securely destroy, delete or de-identify it.
Transfer of Your Personal Data
Your Personal Data may be processed or stored by us or our Service Providers in Australia or in other countries where our technology, service or business providers operate.
Where Personal Data is disclosed overseas, we will take reasonable steps to ensure that appropriate safeguards are in place and that the information is handled in accordance with applicable privacy laws.
By providing your Personal Data to us, you acknowledge that your information may be processed or stored outside the state or country in which you are located, subject to applicable privacy requirements.
Disclosure for Legal Requirements
We may disclose your Personal Data where we reasonably believe that such disclosure is necessary to:
- Comply with a legal or regulatory obligation
- Respond to a lawful request from a government authority, regulator or law enforcement body
- Protect and defend our rights, property or interests
- Prevent, detect or investigate fraud, unlawful activity or suspected wrongdoing
- Protect the safety of our users, employees or members of the public
- Protect against legal or financial liability
- Establish, exercise or defend legal claims
Security of Your Personal Data
We take reasonable steps to protect Personal Data against misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.
You are responsible for taking reasonable precautions when communicating sensitive information online and for protecting any account credentials or other access information associated with our Service.
Accessing and Correcting Your Personal Data
You may request access to Personal Data we hold about you and may ask us to correct information that is inaccurate, incomplete or out of date, subject to applicable legal requirements and exceptions.
If you would like to access or correct your personal information, please contact us using the details provided in the Contact Us section below.
We will generally respond to requests within a reasonable period and in accordance with applicable privacy laws.
Privacy Complaints
If you believe that we have handled your Personal Data in a manner that does not comply with applicable privacy laws, you may contact us and provide details of your concern.
We will review and investigate your complaint and will take reasonable steps to address the matter.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant Australian privacy regulator.
Children’s Privacy
Our Website is not intended to be directed specifically at children.
We do not knowingly collect personal information from children where doing so would be unlawful. If you believe that a child has provided Personal Data to us without appropriate authority or consent, please contact us.
If we become aware that we have collected personal information in circumstances where collection was not permitted, we will take reasonable steps to address the matter, including deleting the information where appropriate.
Links to Other Websites
Our Service may contain links to websites or services operated by third parties.
If you click on a third-party link, you will be directed to that third party’s website. We recommend that you review the privacy policy of every website you visit.
We do not control and are not responsible for the content, privacy policies or practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable legal requirements.
When we make changes, we will publish the updated Privacy Policy on this page and update the “Last updated” date above.
Where required by law, we may also provide additional notice of material changes.
You are encouraged to review this Privacy Policy periodically to remain informed about how we handle Personal Data.
Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy, please contact us:
By email: info@metatax.com.au
By phone number: 0415 449 738
